Cancellation & Refund Policy
Last updated: June 2025
1. Subscription Plans
Artha offers the following subscription plans, all providing full access to the platform:
- Weekly: ₹9 for 7 days
- Monthly: ₹29 for 30 days
- Quarterly: ₹75 for 90 days
- Yearly: ₹249 for 365 days
Subscriptions are one-time payments and are not auto-renewed unless you manually purchase again.
2. Cancellation
Since Artha subscriptions are one-time purchases (not recurring mandates), there is nothing to “cancel” in the traditional sense. Access continues until the end of the paid period and does not automatically renew.
If you do not wish to continue using the service, simply do not repurchase when your plan expires.
3. Refund Policy
We offer refunds in the following circumstances:
- Duplicate payment: If you are charged twice for the same plan period, we will refund the duplicate charge in full.
- Service unavailability: If the service is unavailable for more than 72 consecutive hours due to a fault on our end during your active subscription period, you may request a proportional refund.
- Technical failure: If your payment was deducted but your subscription was not activated due to a system error, we will activate your plan or issue a full refund.
Refunds are not provided for change of mind, unused subscription days, or if you simply stop using the service before your plan expires.
4. How to Request a Refund
Email us at revanth.rallabandi@gmail.com with:
- Your registered email address
- Razorpay payment ID (visible in your UPI/bank statement)
- Reason for refund request
We will respond within 2 business days. Approved refunds are processed within 5–7 business days to the original payment method.
5. Contact
For any payment or refund queries, reach us at revanth.rallabandi@gmail.com.